Welcome to Friendsnear. Your privacy is important to us. This Privacy Policy explains how Friendsnear collects, uses, stores, protects, and handles information when you use our mobile application and related services.
By using Friendsnear, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Friendsnear, we may collect the following categories of information.
When you register for a Friendsnear account, we may collect the following information provided by you:
We use this information to create and manage your Friendsnear account, verify your account, provide app features, communicate with you, maintain account security, and prevent unauthorized access.
OTP information is used for verification purposes. We do not use the OTP for purposes unrelated to account authentication.
You may provide additional profile information and upload photos to your Friendsnear profile.
Profile information and photos may be visible to other users depending on the features and functionality of the application.
Friendsnear may request access to your device camera and microphone when you use features such as video calls, voice calls, live communication, or other features that require audio or video.
Camera and microphone access is used only when required for the relevant feature and subject to the permissions granted by you.
If you use messaging or communication features, we may process the information required to deliver your messages and provide the communication service.
We may automatically receive certain technical information when you use the application, including:
Friendsnear may use push notification services to send notifications related to messages, calls, account activity, live events, and other app functionality.
We may use collected information for the following purposes:
Friendsnear provides real-time audio and video communication features. These features may use third-party communication infrastructure, such as Agora, to provide real-time communication services.
Camera and microphone permissions are used to provide the audio and video communication functionality requested by the user.
Friendsnear may provide live streaming and real-time interaction features. When you use these features, information required to provide the live communication service may be processed.
Users are responsible for the content they share through live communication features and must comply with Friendsnear's applicable community and safety standards.
Friendsnear may provide payment and purchase functionality. Payments may be processed through third-party payment providers.
Friendsnear does not intentionally store complete credit card, debit card, or banking credentials on its own servers when payment processing is handled by a third-party payment provider.
Payment providers may collect and process payment information according to their own privacy policies and terms.
We do not sell your personal information.
We may share or provide necessary information to trusted service providers when required to operate and maintain Friendsnear.
These services may include:
Information may also be disclosed when required by applicable law, legal process, court order, or to protect the rights, safety, and security of our users or services.
We take reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.
Information transmitted between the application and our servers is protected using encrypted network communication such as HTTPS/TLS where applicable.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain information for as long as necessary to provide our services, maintain accounts, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
When information is no longer required, we may delete or anonymize it in accordance with our data retention practices and applicable law.
You may request deletion of your Friendsnear account and associated personal information.
To request account deletion, use the account deletion option available inside the Friendsnear application or contact us using the email address provided below.
Account deletion may remove your profile, profile information, profile photos, and other information associated with your account, subject to applicable legal and operational requirements.
Certain information, such as transaction records, fraud prevention information, or information required by law, may need to be retained for a limited period after account deletion.
Friendsnear is not intended for children and users must meet the minimum age requirements applicable in their country.
We have zero tolerance for child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, or any activity that exploits or endangers children.
Users can report inappropriate content or safety concerns using the reporting functionality available within the application.
Accounts that violate our safety standards may be suspended or permanently removed.
Friendsnear provides features that allow users to report or block other users where available.
Reports may be reviewed to investigate violations of our policies, prevent abuse, protect users, and take appropriate enforcement action.
Friendsnear may use third-party services to provide certain features. These providers may process information according to their own privacy policies.
Examples may include authentication, OTP, notifications, communication, payment, analytics, hosting, and security providers.
Friendsnear may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with an updated "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.